As hospitality businesses adapt to a summer like no other, our handpicked panel of experts shared practical tips to invest in your business' best asset, diversify your channels and prepare for business as unusual. From consumer expectations to the importance of quality experiences and smart finances, our webinar puts you in the driver's seat with an open Q+A with the experts you need to listen to.

Our speakers

Industry leaders and experts from the hospitality sector.

UK Hospitality Partnerships expert

Kevin Ryan

A rare combination of restaurant operator and data scientist

Christian Mouysset

Self-starter with over 30 year’s sales experience

Sharon Kirby

Easily manage your online food delivery channels

Claudio Colarossi

Hotel and hospitality business consultant

Carl Weldon



Dig deeper into the solutions with our expert panel, giving you:

  • Data since the 4 July re-opening
  • Tips to go multi-channel for the long-term
  • Business benefits of realtime payments for your staff
  • Best practices for food delivery
  • The experiences discerning consumers expect
  • A look at the future of hotels and accommodation

15:00 – 15:05: Introduction

Moderated by Kevin Ryan, UK Partnerships Manager, Planday

15:05- 15:15: Module 1: Understanding a summer like no other


Christian Mouysset, CEO, Tenzo

15:15- 15:25: Module 2: How to diversify your business for the long term 


Sharon Kirby, Sales Director, Hastee

Claudio Colarossi, Senior Partner Manager UK & Ireland at Deliverect

15:25- 15:30: Module 3: The experiences discerning customers expect


Carl Weldon, Chief Operating Officer – Europe at Hospitality Financial and Technology Professionals (HFTP)

15:30 – 16:00: Open Questions

Q+A session with you in the driver’s seat. Want to know what the trends mean for your business? Ask away in our live and interactive Q+A.

(All times are in BST)

Partner Manager (UK & Ireland), Planday

Kevin Ryan

With more than 15 years' experience in commercial settings and business building, Kevin loves helping businesses make better decisions with accurate data and smarter ways of working.

Bringing optimised systems and efficiencies together with the digital tools modern workplaces need to succeed, Kevin strives to ensure Planday customers' businesses continue to grow and better support their shift-workers' wellbeing.

As Planday's Partner Manager for the UK and Ireland, he is currently working to create the best technology ecosystem to help hospitality operators and their people stay successful with loyal customers and employees for life.

CEO, Tenzo

Christian Mouysset

After graduating from Cambridge with a degree in computer science, Christian founded Hummus Bros, his chain of quick-service restaurants inspired by the ancient cuisine of the Levant, and grew it rapidly to six sites serving over 12,000 meals a week.

Over the past three years, he has combined his computer science expertise and years of food retail experience to co-found and run Tenzo, a cutting edge restaurant analytics company.

The Tenzo platform gives large and multi-site restaurants a much-improved ability to get to the insights and recommendations that will drive top-line growth and optimise costs. It also forecasts sales using machine learning, allowing restaurants to drastically reduce food waste.

Sales Director, Hastee

Sharon Kirby

Sharon Kirby is the Commercial Lead at Hastee. A regular speaker on leadership, earnings on demand and financial wellbeing, Sharon works with businesses across the UK to help reach their potential.

Hastee is very proud to be partnered with Planday and look forward to sharing insights and innovations in the earnings on demand and financial wellbeing space.

Senior Partner Manager UK & Ireland at Deliverect

Claudio Colarossi

Claudio has been in the hospitality industry for many years, working with delivery players as well as software tools to help restaurants automate their operations.

Claudio helps Deliverect further in its quest to help restaurants streamline delivery operations across multiple delivery channels.

Chief Operating Officer – Europe at HFTP

Carl Weldon

Carl Weldon is COO for Europe at Hospitality Financial and Technology Professionals (HFTP) and has more than 40 years' experience in the hospitality and hotels sector across Europe and the UK.

Working with big brands and bespoke operators, Carl has advised Forte Hotels, Holiday Inns International in the UK, EMEA and in Brussels for the worldwide International Division, as well as Periquito Hotels, Noble House Group and Regal Hotel Group. Through his consultancy he has also worked with hotels and companies such as Sodexho, Devere Hotels, easyHotel, Allied Pharmacy, Spaghetti House and a major Scottish Golf Resort, meaning Carl has a unique insight to share with the hotel sector right now.

Webinar delivered in partnership with Lightspeed

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