COVID-19 + Hospitality: What does ‘furlough’ mean for your business?

COVID-19 + Hospitality: What does ‘furlough’ mean for your business?

Just a few months ago it seems none of us had heard the word ‘furlough’. But as the UK Government outlined its COVID-19 support package — which you can read more about here to see what it means for your business — ‘furlough’ became a very important part of many business’ strategy to survive the … Continued

What you missed from our expert COVID-19 UK hospitality webinar

What you missed from our expert COVID-19 UK hospitality webinar

As the COVID-19 crisis deepened throughout the UK, millions of hospitality businesses and the people which work for them were plunged into uncertainty. One of the best tools hospitality businesses have to make the best decisions right now is data: what are the industry trends and what can the systems you already use tell you … Continued

How digital tools give your healthcare business control in COVID-19

How digital tools give your healthcare business control in COVID-19

For the majority of businesses around the world, the outbreak of COVID-19 will have a financial and social impact we can’t yet measure. But with advice from experts warning that it’s the elderly and those with pre-existing conditions who are most vulnerable to the virus, COVID-19 is having a very different impact on healthcare centres … Continued

A hospitality business guide to surviving COVID-19

A hospitality business guide to surviving COVID-19

If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity.  For hospitality businesses around the world, now is a pretty scary and uncertain time. The challenges of the next few weeks and months are among some of the biggest many will face in their careers, and … Continued

Coping with COVID-19: the essential tools your retail business needs right now

Coping with COVID-19: the essential tools your retail business needs right now

If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity.  Obviously COVID-19 is affecting every business, every worker and every person in the world. And while safeguarding yourself and your people should be priority number one, smart businesses are already looking for opportunities to better prepare … Continued

Getting back control under COVID-19: help for leisure businesses

Getting back control under COVID-19: help for leisure businesses

If you write the word “crisis” in Chinese, there are two characters. One means danger and the other opportunity.  For leisure and entertainment businesses around the world, this is a pretty scary and uncertain time. The challenges of the next few weeks and months are among some of the biggest many will face in their … Continued

US Government support for businesses during COVID-19

US Government support for businesses during COVID-19

(Updated 27 March 2020, 9am CET) As I enter my third week working from home, Los Angeles looks as it never has before in most of our lifetimes. With California in complete lockdown it must be said that a lot of the scenes and news streaming from here and around the world is just crazy. … Continued

Canadian Government business support during COVID-19

Canadian Government business support during COVID-19

Across North America and the rest of the world right now, the way each of us live, interact and do business has changed. Writing this working from my home for the fourth week now, it seems that nothing is as it was at the start of March. In Canada and the US, we’ve seen the … Continued

The way you treat employees will make or break your business’ success

The way you treat employees will make or break your business’ success

“Clients do not come first, employees come first. If you take care of the employees, they will take care of the clients.” – Richard Branson Richard Branson, founder of the Virgin Group and a global business magnate, is known for a lot of things.  Among them: his successful approach to employer branding. What Branson understands … Continued

5 steps to to keep your team motivated and productive in lockdown

5 steps to to keep your team motivated and productive in lockdown

Ok, so we’re a long way into lockdown and the novelty has worn off. The early days of videos from people using sock puppets to eat cars and singing together from their balconies have been and gone viral and most of us have adapted the home set up and schedule where we can.  But beyond … Continued